Welcome and Orientation

The MHA@GW student support team offers a series of communications to orient you to our community.

Welcome Email – Once we receive your enrollment forms and deposit, you receive an email that provides initial steps to becoming a Colonial and inviting you to attend a welcome call with the student support team.

Welcome Call/Office Hours 1 – We hold both one-on-one welcome calls and small group office hours through the online learning platform for all new students. These sessions last approximately 45 minutes and allow you to meet some of your classmates as well as a student support member, learn about the basic program information and expectations, see the online platform, test the system capability of your computer and ask questions. The one-on-one call is scheduled directly with your student support advisor based on your availability, and you are able to choose from an array of office-hour options that best fit your schedule.

Orientation – Orientation is the first course you take as a student in the MHA@GW program. Conducted through our online learning platform, orientation contains helpful information about the university, the Milken Institute School of Public Health, online learning and how to use the features of the platform. The orientation course also reviews your degree requirements and provides course information for academic planning purposes.

Office Hours 2 – Now that you are more familiar with the MHA@GW technology and the overall community, you have another office-hour opportunity to dive deeper into the details and functionality of our learning platform. This live session provides you with the necessary information to attend, create and run your own live sessions within the learning platform. It also covers navigation of the learning management system. Once again, you are able to choose from an array of office-hour options that best fit your schedule.

Ongoing Support – Your student support advisors are available for ongoing assistance throughout your time in the MHA@GW program. Student support advisors sit in on the first two weeks of classes to make them as seamless and cohesive as possible. Additionally, you can reach out directly to the person monitoring your class for instant assistance. Once classes begin, the student support team is available Monday-Friday from 7 a.m. to 12 a.m. EST, as well as on weekends, to assist you with any issues that may arise.

Faculty Advising – All students are assigned a faculty advisor. While the student support team works on the mechanics and process involved with MHA@GW, your faculty advisor serves as your guide to the content of the program. S/he is available as a resource for you to discuss topics such as curriculum planning, areas of specialization or focus, academic progress, and career paths.  You will be invited to a meeting with your Faculty Advisor.